CPC Cautions Service Providers Against Consumer Rights Violation
Written by Morenike Adebayo on April 29, 2016
The Consumer Protection Council (CPC) has read the riot act to service providers in the telecommunications and aviation industry in Nigeria.
Speaking on Thursday, Mrss Atoki noted that the Council had been overwhelmed with complaints by consumers, who receive unsolicited messages from telecommunication service providers in addition to making consumers pay for poor quality of service.
She also decried the actions of airline operators offering shabby treatment to their customers in terms of delayed flights and outright cancellation of flights without compensation to their customers.
The CPC boss cautioned persons trampling on the rights of consumers to brace up and improve the quality of their services or be prepared to face legal sanctions.